Jean-Louis

IT Manager | Network Engineer | System Admin

Amazon Web Services � Apache � Aruba Networks � Cambium � Cisco � Cloudflare � Control4 � Docker � Fortinet � Git � Google Cloud � Grandstream � Home Assistant � Hyper-V � IBM Cloud � Yealink � Proxmox � Microsoft Azure � MikroTik � Nextcloud � Nginx � Office 365 � OPNsense � Ruijie Reyee � Sage One � SendGrid � SIAEMIC � Synology � TrueNAS � Ubiquiti � Visual Studio � Yeastar � Netgear � n8n � IgniteNet � Amazon Web Services � Apache � Aruba Networks � Cambium � Cisco � Cloudflare � Control4 � Docker � Fortinet � Git � Google Cloud � Grandstream � Home Assistant � Hyper-V � IBM Cloud � Yealink � Proxmox � Microsoft Azure � MikroTik � Nextcloud � Nginx � Office 365 � OPNsense � Ruijie Reyee � Sage One � SendGrid � SIAEMIC � Synology � TrueNAS � Ubiquiti � Visual Studio � Yeastar � Netgear � n8n � IgniteNet � Amazon Web Services � Apache � Aruba Networks � Cambium � Cisco � Cloudflare � Control4 � Docker � Fortinet � Git � Google Cloud � Grandstream � Home Assistant � Hyper-V � IBM Cloud � Yealink � Proxmox � Microsoft Azure � MikroTik � Nextcloud � Nginx � Office 365 � OPNsense � Ruijie Reyee � Sage One � SendGrid � SIAEMIC � Synology � TrueNAS � Ubiquiti � Visual Studio � Yeastar � Netgear � n8n � IgniteNet

About

Experienced IT professional with a strong background in network engineering, server administration, and cybersecurity. Proven track record of maintaining enterprise-grade uptime, supporting WISP infrastructure, and leading internal IT operations.

Skills

Linux Basics Windows Server DHCP/DNS DNS Zoning Active Directory RADIUS Hyper-V VMware Routing (Static/OSPF/EIGRP) Firewalls VPN Azure Office 365 Docker Self-hosted stacks Static and Dynamic web deployment SPF/DKIM/DMARC Email Security PowerShell PHP SQL Python Git VoIP Scripting AI Implimentation Cluster Environmenting WISP Management Control4 Smart Systems Customer Support Custom Web App Development Web and Mail server Hosting

Some of the Brands I've Worked With

Amazon Web Services
Apache
Aruba Networks
Cambium
Cisco
Cloudflare
Control4
Docker
Fortinet
Git
Google Cloud
Grandstream
Home Assistant
Hyper-V
IBM Cloud
Yealink
Proxmox
Microsoft Azure
MikroTik
Nextcloud
Nginx
Office 365
OPNsense
Ruijie Reyee
Sage One
SendGrid
SIAE
Synology
TrueNAS
Ubiquiti
Visual Studio
Yeastar
Netgear
n8n
IgniteNet

Work Experience

IT Manager - JND PC and Peripherals (Jan 2024 - Present)

Manage server infrastructure, mail systems, and WISP operations, supporting the customer support team with advanced technical troubleshooting and escalations.

Group IT Manager - Veralogix Group (Feb 2023 - 2024)

Managed full-stack IT operations, achieved 99.998% uptime at main office, oversaw internal network and mail servers.

Senior IT Technician - JND PC and Peripherals (Jan 2021 - Feb 2023)

Handled server administration, mail systems, and WISP support with strong customer-facing capabilities.

Systems Engineer (Contractor) - Lutzkie Group / Mortelmans Security (Jul 2018 - Dec 2021)

95% network uptime, full IT stack support incl. VoIP, Printers, CCTV, WISP, and Control4 smart systems.

Internal IT - Nashua Mpumalanga (Jan 2015 - mid 2016)

Supported internal systems before moving into formal studies.

Education

National Diploma in Information Technology (incomplete) - Tshwane University of Technology

Matriculated - Middelburg High School (2014)

Certifications

Networking & Operating Systems

Security & Cybersecurity

Coding & Web

Analytics & Reporting

Management & Business

Contact

📧 [email protected]